User and group management
User sign-up
01 - Users
As an Administrator, you can add, delete and manage user roles.
Add new users from "NEW USER".
02 - New user
Fill in the required information: Name, Email and Role.
Administrator: Can manage all users and settings. User can not see any incidents.
Supervisor: Receives all incidents and has full control over them. Will also access reporting. User can not manage settings.
Processor: Can only access incidents assigned by the Supervisor.
After filling all fields, hit "CREATE" button to send an invitation link to the User's email. Remind to check the spam folder.
03 - User signup
After adding a new user, the person will receive a Signup link by email.
We advice your company to use Microsoft or Google to login. This way your account is also secured by your organizational security standards (MFA, 2FA).
If the signup email is lost, please check your junk folder.
04 - Groups
As an Administrator, you can add, delete and manage groups.
Groups are used for assigning incidents to a bigger group of people.
Add new group from "NEW GROUP".
05 - New group
Fill in the required information: Name, Description and Users.
The group can contain any number of users. Note, that when the Supervisor will assign a reports with a group, all members will have access to the specific incident.