Reporting a incident
01 - Main view
A new incident can always be made thru the unique company reporting link (e.g. app.easywhistle.com/report/easywhistle).
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On the frontpage the reporter will see the Service description added by the company.
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You can see and copy the EasyWhistle basic service description here.
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The user can report a new incident from "Create incident".​
02 - New incident
Report a new incident by filling in the required information: Topic, location, time and all details you have.
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The reporter can also include supported types of attachments. EasyWhistle solution removes all metadata from the attachment, including device-, location- and timedata.
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The reporter won't need to leave any personal information while sending the incident.
03 - Access token
After sending the incident, the reporter will get a unique Access token that is the only way for the reporter to resume to the incident.
04 - Resume incident
The incident reporter can resume to the sent incident by navigating to "Open" report.
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After this you have to provide the unique Access token to open the incident.
05 - Open incident
The reporter can now see all sent and received messages.​
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The view also show the incident status "New, Pending, In Progress and Closed"
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The reporter can also send more information about the incident and read all received messages.